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Obtaining a Delivery Confirmation Report Using the Order Number

KB-01040

Purpose & Scope

LoadTrek users will follow the steps below to obtain a Delivery Confirmation Report using the known order number.

Procedure

  1. After logging in to Loadtrek, navigate to the Billing Plane by left clicking on the text labeled 'Billing Plane' in the start up screen or left clicking on the '$' icon and text labeled 'Billing' in the top toolbar.

  2. Left click on the button labeled 'Tree Options' to open the 'Tree Options' window.

  3. Select a Begin Date and End Date large enough to encompass the time frame in which the order you are investigating has been delivered.

  4. Use the pull down menu (small blue V icon) next to the field labeled 'Field Name' and select 'Order'.

  5. Use the pull down menu next to the field labeled 'Criteria' and select 'Equals'.

  6. Enter the order number in the field labeled 'Field Value'.

  7. Left click on the button labeled 'OK' in the upper right portion of the window. This will display the load(s)/route(s) on which the particular order was delivered.

  8. Left click on a load/route to expand it and view all the stop locations.

  9. Left click on the desired stop location to view the delivery details on the right hand side of the display (within the 'Billing Area' window).

  10. Locate and left click on the gray button labeled 'Sign...' to view the signature image and driver entered name of the individual that received delivery. Note: the signature image is downloaded into the database via a Wi-Fi connection that may not occur until after the handset has reached it's home location. The driver entered name will be transmitted to the database via cellular connection shortly after the delivery has been made.

  11. Left click on the gray button labeled 'Preview' at the top of the window to view the Delivery Confirmation Report.

  12. From within the report, left click on the buttons labeled 'Print to Default', 'Print/Fax...' or 'Email Report' to perform the necessary action. Note: clicking the 'Email Report' button will copy the link onto your clipboard and users can then paste this link into an existing email.

  13. Left click the button labeled 'Close' to close the report and return to the Billing Plane.

Additional Comments

If you encounter any problems exectuing the steps above, view the knowledge base articles at www.loadtrek.net under the support tab, email LoadTrek support at support@loadtrek.net or contact LoadTrek support at 877.226.0107 x 4


PO Box 7036, Madison, WI  53707      Phone: 877.226.0107   Fax: 877.226.0107   Email: info@loadtrek.net
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