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Service and Utility Companies

Service companies and utilities can employ LoadTrek functionality to accept orders and match them with qualified technicians to streamline planning and real-time dispatch.  Tasks can be created and assigned to appropriate employees based on their appointment schedule, acceptable workload and proximity to the new order.  Dispatchers can send task updates to technicians and observe in real-time as employees progress through a day’s work.

   

As technicians begin and complete their work the task execution time may be recorded for performance analysis and billing purposes.


• Streamline dispatch

 

• Enhance visibility through real-time reporting

 

• Create efficiencies by running planned vs. actual reports

 

• Enhance customer satisfaction by fully completing work orders

 

• Improve billing efficiency with customer signature confirmation and real-time invoicing


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PO Box 7036, Madison, WI  53707      Phone: 877.226.0107   Fax: 877.226.0107   Email: info@loadtrek.net
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