Service and Utility Companies
Service companies
and utilities can employ LoadTrek functionality to accept orders and match them
with qualified technicians to streamline planning and real-time dispatch.
Tasks can be created and assigned to appropriate employees based on their
appointment schedule, acceptable workload and proximity to the new order.
Dispatchers can send task updates to technicians and observe in real-time
as employees progress through a day’s work.
As technicians begin
and complete their work the task execution time may be recorded for performance
analysis and billing purposes.
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